A rag dragged across soot almost always drives it deeper into whatever's underneath. Soot Cleanup avoids that by matching the tool to the surface class first.
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Treating both classes the same way is the most common soot-cleanup mistake.
Dry-chemical sponges for porous materials, solvent agents for non-porous ones.
Local Somerville dispatch keeps that window from closing before we arrive.
A standard shop vacuum does the opposite of what's needed here.

Dry-chemical sponge work lifts embedded particulate without pushing it deeper.
Wetting a soot-loaded carpet before vacuuming just sets the stain.
Solvent-based agents lift residue that a dry sponge would just smear across a hard surface.
This track gets prioritized first because the corrosion clock doesn't pause for anything else.
Sequencing matters as much as the cleaning technique itself.
A property can look clean and still be recirculating particulate through the ducts.
A technician answers and mobilizes the nearest available crew.
No return trip needed once the surface classification is done.
Every surface gets classified and priced before any cleaning starts.
Both tracks get worked through to a final inspection you sign off on.
"Learning that porous and non-porous surfaces get treated completely differently was new information, but it made sense once explained." — Homeowner, Somerville
"They got to our kitchen faucet fast enough that it never even started pitting, which the adjuster said was lucky timing on our part." — Homeowner, Somerville, NJ
"The HEPA extraction step before any wet cleaning turned out to be the reason our carpet actually came clean." — Homeowner, Somerville
The wrong method on either class tends to spread or set the residue worse.
We test each surface individually rather than assuming one method works everywhere.
Roughly two days under typical conditions, which is why we prioritize metal early.
Particulate removal and odor treatment are related but distinct services.
Skipping that order is the most common way carpet soot gets set in permanently.
Our Soot Cleanup crews cover Somerville and the surrounding zip codes, carrying tools for both surface tracks on every truck.
